FAQs
Frequently asked questions
From measuring and installation to customization and compatibility — simple, transparent answers.
Here to help
Choosing made simple.
We know choosing the right window treatment can come with a lot of questions. Below are answers to some of the most common ones to help you get started with confidence.
01How do I measure my windows correctly?
We provide clear measuring guidelines to ensure accuracy. Simply follow our step-by-step instructions, and if needed, our team can assist you to make sure your measurements are perfect.
02Are your blinds suitable for non-standard windows?
Yes, our blinds are designed specifically for unique and non-standard window types, including tilt-and-turn and shallow-frame windows.
03Do you offer cordless or child-safe options?
Absolutely. All our blinds are available in cordless designs, ensuring safety for homes with children and pets while maintaining a sleek look.
04Can I customize the fabric and color?
Yes, we offer a wide selection of fabrics, colors, and finishes so you can create a look that perfectly matches your interior.
05Do you ship across the United States?
Yes, we provide reliable nationwide shipping, delivering your custom blinds directly to your doorstep.
06How long does it take to receive my order?
Since all products are made to order, delivery times may vary. Typically, orders are completed and shipped within a few weeks after confirmation.
07Are your blinds easy to install?
Yes, our blinds are designed for simple installation. We provide detailed instructions, and most customers can install them without professional help.
08What if my blinds don't fit correctly?
Customer satisfaction is important to us. If there's an issue with sizing or fit, our team will work with you to find the best possible solution.
How to order
Eight simple steps to perfect shades
From a rough measurement to German-made shades at your door — we guide you through every step.
- 01
Rough measurements
Take quick, approximate measurements of each window or door.
- 02
Email them to us
Send your sizes over and tell us a little about the rooms.
- 03
Receive pricing
We reply with a clear, itemised quote for every opening.
- 04
Share your colours
Tell us the tones, textures and light levels you have in mind.
- 05
Real fabric samples
We mail physical swatches so you can see them in your own light.
- 06
Choose your fabrics
Make your final picks, room by room.
- 07
Measure precisely
Re-measure each opening using our step-by-step videos.
- 08
Place your order
Your shades are custom made in Germany and shipped to you.
Free quote · Real fabric samples
Ready to dress your windows and doors the smart way?
Send us rough measurements and we'll come back with pricing — usually within one business day.